Your own P&C Insurance Agency Management System with CRM
Insurance Software Feature List
Insurance agencies need CRM as well as Insurance data management features.
The most common features are listed below:
CRM Features in an Agency Management System
Leads, Accounts, and Contacts Management
Opportunities Management
Workflow Rules to track Leads/Opportunities to create Tasks/Policies
Marketing Automation – Campaigns, Email/SMS Templates, Workflow Rules to decide email/SMS sequence
Quotes Management (Integration with Rating engines)
Outlook / Gmail, Google Drive, Office 365 Integration
Reminders, Alerts, Notifications
Roles and Permissions management (access control)
AMS Features
Policy Administration (detailed object structure for different Personal and Commercial lines)
IVANS Policy downloads
IVANS Commission downloads (Summary and Detailed information storage)
Claim downloads and EDocs downloads and linkage to the policy/account
ACORD Forms and Carrier forms integration
Producer Commission Splits (bases on Carrier, LOB, Transaction or a combination of these, or directly on the policy level – A fixed or percentage amount)
Basic Insurance Accounting, Quickbooks or AccountingSeed integration
Policy and Accounts data deduplication
Data Migration from other AMS systems
Google Maps integration to show property location, contact location, Endorsement management